Returns

Returning an unwanted item?

We get it – sometimes something just doesn’t work for you and you want your money back. As long as an item is still in its original condition, we accept returns, subject to the rules below, including rules about fair use. None of these affect your statutory rights.

If you return an item requesting a refund within 14 days of delivery/collection, we’ll give you a full refund. Your refund will be issued using your original payment method.

If you request a refund for an item during the above timeframes but you can’t return it to us for some reason, please get in touch – but any refund will be at our discretion.

After that?

We don’t accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

Return Address

Unit 12 Llys Cae Felin , Fforestfach, Swansea , SA5 4HH